Terms and Conditions & Privacy policy

Terms and Conditions:

Effective Date: 20/11/24
Company Name: The Spiritual Coach
Website: https:www.thespiritualcoach.info
Email: hubert@thespiritualcoach.info

By accessing or using the services provided by The Spiritual Coach, including spiritual coaching sessions and the use of our website, you agree to be bound by the following Terms and Conditions. These terms govern your use of our services, including our coaching sessions (online).

If you do not agree to these terms, please do not use our services.

1. Services
We offer spiritual coaching and other related services, which are performed remotely via Zoom. Our services are designed to provide spiritual and personal guidance, and are not intended to replace professional medical, psychological, or financial advice.

2. Booking and Payment
2.1 Booking a Session
You may book coaching sessions through our email.
All bookings are subject to availability. We will confirm your session upon receipt of payment or as otherwise agreed.
2.2 Payment
Payment for services must be made in advance, unless agreed otherwise. Payment methods includes bank transfer.
All prices for services are listed in GBP (£) and are inclusive of VAT where applicable, unless otherwise stated.

3. Cancellation and Refund Policy
3.1 Cancellations by You
You may cancel or reschedule a session up to 24 hours before the scheduled appointment time. Cancellations made after this time will not be refunded.
If you fail to attend a booked session without providing the required notice, no refund will be issued.
3.2 Cancellations by Us
We reserve the right to cancel or reschedule a session due to unforeseen circumstances. In such cases, you will be offered a full refund or the opportunity to reschedule at no extra cost.
3.3 Refunds
Refunds are issued only in cases where services are not provided due to our cancellation or failure to deliver. Refunds are not provided for completed sessions or for change of mind.

4. Your Responsibilities
4.1 Confidentiality
We are committed to maintaining the confidentiality of all personal information you share during coaching sessions. Similarly, you agree to respect the privacy of any other participants in group workshops or events.
4.2 Commitment to the Process
Spiritual coaching is a collaborative process. While we provide guidance and tools for personal and spiritual growth, your success depends on your commitment to the process and your willingness to engage with the material.
4.3 Suitability of Services
Our services are intended for personal spiritual growth and should not be substituted for professional medical, legal, or financial advice. You acknowledge that we do not diagnose or treat medical conditions or mental health disorders.

5. Disclaimers
5.1 Coaching Services
We provide spiritual coaching as a tool for personal growth, but we do not make any guarantees regarding the outcomes or results you will achieve. Results will vary based on individual circumstances, commitment, and other factors.
5.2 No Professional Advice
We are not licensed medical practitioners, therapists, psychologists, or financial advisors. If you require specific professional advice, you should consult a qualified professional in that field.
5.3 Website and Digital Content
Our website, blogs, or any digital content provided are for informational purposes only and do not constitute professional advice. We do not warrant the accuracy or completeness of any information on our site.

6. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, special, incidental, or consequential damages (including but not limited to emotional distress, loss of revenue, profits, or business) arising out of or in connection with the use of our services.
Our total liability to you for any claim arising out of the provision of our services, whether in contract, tort (including negligence), or otherwise, will be limited to the amount you have paid for the services in question.

7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy which is just below Terms and Conditions on the same page for details on how we collect, use, and safeguard your data.

8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms periodically. Your continued use of our services after any changes constitutes your acceptance of the revised terms.

10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: hubert@thespiritualcoach.info

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Effective Date: 19/11/24

At The Spiritual Coach, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, including spiritual coaching sessions and through our website https://thespiritualcoach.info. It also explains your rights regarding your personal data under the General Data Protection Regulation (GDPR) and other UK data protection laws.

1. Information We Collect
We collect various types of personal information to provide and improve our Services. This may include:

Personal Identification Information: Name, email address, phone number, residential area, and age.
Sensitive Personal Data: Information about your spiritual beliefs or health-related information if voluntarily provided during sessions.
Technical Data: IP address, browser type, and data collected through cookies and other tracking technologies when you visit our website.

2. How We Use Your Information
We use your personal information for the following purposes:

To Provide Our Services: Including scheduling coaching sessions, responding to inquiries, and offering personalized spiritual guidance.
To Improve Our Services: Using feedback and analytics to enhance your experience.
For Marketing Communications: Sending you relevant updates, newsletters, or promotional offers (with your explicit consent).
For Legal Compliance: Complying with applicable laws and regulations, including responding to lawful requests from authorities.

3. Legal Basis for Processing Your Data
Under GDPR, we rely on the following legal bases for processing your personal data:

Consent: Where you have given clear consent for us to process your personal data (e.g., signing up for our newsletter).
Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., providing coaching services).
Legal Obligation: We may process personal data to comply with legal obligations.
Legitimate Interests: We may process data based on our legitimate interests, provided it doesn’t override your rights and freedoms (e.g., improving our services).

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: With trusted third-party providers who assist us in operating our business (e.g., payment processors, scheduling platforms).
Legal Requirements: If required by law or in response to a valid legal request (e.g., from law enforcement or regulatory authorities).
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.

5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. Typically, we retain data for 4 years after the end of our relationship unless you request deletion sooner.

6. Your Data Protection Rights
You have rights under GDPR regarding your personal data, including:

Right to Access: You can request copies of your personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data, subject to certain exceptions (e.g., for legal reasons).
Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.
Right to Data Portability: You can request that your data be transferred to another organization.
Right to Object: You can object to the processing of your personal data in certain cases, such as direct marketing.
Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at hubert@thespiritualcoach.info.

7. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data.
Secure storage of records.
Access control measures to limit who can access your personal data.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you of significant changes via email or other communication channels.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hubert@thespiritualcoach.info

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues: www.ico.org.uk.